The Store Manager s responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANNs overall mission and vision. The Store Manager empowers their team and creates a positive environment, for both customers and team members, which leads to the achievement of financial goals.
Develops long-lasting customer relationships by identifying and anticipating customers needs
Connects with the greater community and acts as a brand ambassador for JOANN
Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors
Stays adept at knowing the product and staying curious on new merchandise and trends
Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace
Able to cope with change and shift direction as needed
Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals
Utilizes the FAST model to consistently deliver sales plan and company objective
Mentors and inspires the team to enhance the overall stores performance
Creates a model for continuous learning while promoting teamwork and appreciation throughout the team
Develops in-store talent by creating succession plans and effectively managing performance
Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided
Communicates new initiatives, leadership messages, and promotions
Ensures impeccable execution of operational policies and procedures
Coaches and inspires the team to drive sales by exceeding customer expectations
Builds strategic plans and provides the necessary tools for the team to achieve KPIs
Medical, Dental and Vision benefit plans available!
Company-paid basic life insurance and short-term disability!
Qualified to participate in JOANNs 401(k) Retirement Plan with an employer % match!
Team Member Discount, including double discount days!
Must be 18 years or older and have a high school diploma or equivalent
2+ years of progressive retail management experience
Available to work a flexible schedule, including days, evenings, weekends and holidays
Associated topics: assistant store manager, co manager, department supervisor, leader, major gift officer, manager, manager retail, principal, retail store manager, store manager